![]() See How do I give feedback on Microsoft Office for more information. If you have a feature you'd like to request, please send us your feedback to help us prioritize new features in future updates. The Microsoft Exchange Dialog box will open Move to Security tab. The Change Account dialog box will open, go to More Settings option. In this tab, uncheck Always Prompt for logon credentials option. ![]() Now, click on the More Settings in the new dialogue box. Select the exchange account and click on the Change. Click on Properties and then E -mail Accounts>Change. To get rid of the password prompt problem, the user needs to disable the settings by following these steps: Open Outlook, Navigate to File > Account Settings. ![]() Click on Show profile option and select your Outlook Profile. To update Office, go to File > Account > Update Options > Update Now. Look for Mail Icon and double click on it. Please install the latest updates to resolve this issue. We apologize for any inconvenience this issue has caused and want to let you know that a fix has been released. When a user mailbox is migrated from Exchange to Office 365. ![]() If you're connected to an Exchange 2013 server, you might be prompted to enter your user name and password in Outlook 2016, even though you're logged in to your computer with your network credentials and Outlook should silently log you in. This Microsoft Outlook password prompt issue may occur due to various reasons. Important: This issue is now closed with the fix indicated below.įor more information on other recent issues for your application, see Fixes or workarounds for recent Office issues. When the user is prompted with the Exchange Log On window, click on the Advanced Option button, and enter in the login information as shown below for each field in the window: Email Address: (The user should enter their email address.) Password: (The user should enter their Network Password. ![]()
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